Best Practices for Business Banking
Best Practices for General Internet Security
Best Practices for Debit Card Usage
Protect Your Personal Information
Email Compromise Fraud
For more information please also visit our Online Education Center.
If you are receiving an error message and cannot access online banking, see our troubleshooting instructions: Online Banking Security Changes
Want to know when your balance is low or a deposit is made?
Monitor your accounts and get instant updates wherever you are.
Choose the account alerts you want and receive them by email, text, or both.
Go to SERVICES then ALERTS on your online banking to stay informed and in control!
Email is the perfect way to stay connected and keep you in-the-know about our latest specials, new services, and exciting updates. Add firstname.lastname@example.org to your safe sender list so you don't miss a thing. Remember, WE will NEVER use email to ask you for any information.
Are you traveling sometime soon? Let us know.
KCB Bank is always monitoring for fraud. If you're traveling sometime soon, let us know before you leave home. We'll make a notation on your debit card, so usage at your destination won't be flagged as fraud. Here are three easy ways to contact us:
-Call us at 816-628-6050
-Send a secure email through your online banking access
-Stop by any of our convenient locations
Your safety and privacy are important to us!
"We want you to know that KCB is ready when retailer data breaches occur. We employ real time monitoring of the activity on your debit card and alert you when we see suspicious transactions. When large scale data breaches occur we increase the monitoring of purchases made at the affected retailers so we can help identify any suspicious activity as it occurs. KCB will contact you if suspicious activity is detected or if additional security measures need to be taken to protect your account information. There are two important steps you can take to protect yourself:
(1) Monitor the activity on your account by reviewing your monthly statement as soon as possible, or reviewing your account information 24/7 through online banking or Telebank at 816-628-9924. If you are not currently signed up for online banking, please visit the "Personal Enroll Now" or "Business Enroll Now" links in the upper left corner of this page.
(2) Ensure we have your current contact information (phone number and address) on file so that you can be contacted immediately if suspicious activity is identified and so we can identify you if information is requested on your account. You can update your contact information one of two ways: submit a request through online banking by clicking on "Services" and "Change Info" in the gray box on the left side of the home page in online banking or stop by any of our locations – we would love to see you!"